All orders placed through this website are subject to return and exchange as according to this return policy.
RETURN CONDITIONS
（1）Our policy lasts 14 days starting from the day you receive your order. you need to do is reach out to our customer support by filling up the form on this page or email us at order@tenfu.com. We'll be glad to help you out with the best possible solution, including refunding your money back.
（2）Products that are unused and in the same condition as you received it are eligible for return.
DELIVERY
We accept orders all over the world. Recently the delivery time may have some delay due to the decrease of flights and the delay that may occur by local delivery.
China Post (1-6 Weeks):
1.Free shipping on $59.99+
2.For orders below on $59.99.Actual shipping cost can be seen at checkout page after you choose the destination country.
Fast US Delivery(2-7 Days):
Applied to eligble items and US area.There are two charge standard:
1.Free Shipping on $49.99+
2.For orders below $49.99:
Standard(7-15 Days):$8
Expedited(2-7 Days):$13
After we receive your confirmed order, we will typically get it sent off to our shipping department within 20 minutes, and then have it packed and shipped within 48 hours.
| Shipping Method |
Shipping Scope |
Shipping Time |
Shipping Cost |
| China Post Air Mail |
United States |
around 15-20 Days |
Free for orders over $49.9;
$6 for orders less than $49.9 |
|
Belgium,
Hong Kong SAR China,
Japan,
Singapore,
South Korea,
Thailand,
Malaysia
South-east Asia
|
10-15 Days |
Free for orders over $59.9;
$6-15 for orders less than $59.9 |
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Austria,
Canada,
Denmark,
Germany,
France,
Israel,
Luxembourg,
Norway,
New Zealand,
Netherlands,
Spain,
Switzerland,
Sweden,
Hungary,
Portugal,
Saudi Arabia
Europe
|
around 20-40 Days |
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Poland,
Spain,
Italy |
around 20-40 Days |
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| Finland, |
around 20-40 Days |
| Ireland |
| Brazil |
around 20-40 Days |
| US Local Shipping |
Standard |
7-15 Days |
Free for orders over $49.9;
$8 for orders less than $49.9
|
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| Expedited |
2-7 Days |
Free for orders over $49.9;
$13 for orders less than $49.9
|
| *Please note: For countries in remote areas, the actual shipping cost can be seen at checkout page after you choose the destination country. Meanwhile, shipments to remote areas, or those sent during peak periods, may take longer. |
