FAQs and Shipping Information

What couriers do we use for shipping?

We offer EMS (E Packet) delivery service worldwide. Find out about shipping charges after adding items to shopping cart. DHL worldwide service is also available.

Do you have any free shipping offers?

Yes, we will ship worldwide for free vis EMS (E Packet) service for orders over $59.99. Delivery time for most countries are 1-2 weeks. Duties may apply to deliveries to your country. Please check with your local customs. In accordance with our terms and conditions, you are responsible for payment of any customs duties, taxes and import charges which the customs in your country may apply to your order.

What are your shipping options?

We offer two options for International deliveries: EMS (E Packet) and DHL.

How much will my shipping charge be?

The shipping charges are calculated by weight and volume and will be determined at the checkout. However, we ship for free for orders over $59.99.

How long will my delivery take to arrive*?

EMS (E Packet) service:
Australia, New Zealand , Korea, Japan, Turkey, UK, Germany, France:1-2 weeks Canada, USA, Russia, Italy, Poland, Switzerland, or other European countries: 1-3 weeks. Israel, South American countries, and other countries: 2-4 weeks. *subject to local custom clearance

Can you track your shipment?

Yes, you may log on to https://www.17track.net/en for tracking information.